SWIFT SOLS
Founder, Swift Sols
Founder, Swift Sols
Answered right here
The 5 questions we are asked most, answered immediately. Anything else goes to a person.
Cost tracks scope, not seats. A focused CRM or a single-department system starts materially lower than a multi-module ERP with a double-entry ledger and multi-branch reporting. After a 30-minute scoping call we send a written fixed price range with the module breakdown behind it, and that range does not move unless the scope moves. We will also tell you when off-the-shelf software is the cheaper answer. Recommending a custom build…
Ask us about this on WhatsAppYou get working software you can log into early, not at the end. Discovery and design usually take one to two weeks, after which delivery runs module by module so each piece can be tested and accepted as it lands. A focused system is typically live in six to twelve weeks. A full multi-module ERP runs three to nine months to complete, but the first usable modules arrive long before…
Ask us about this on WhatsAppUsually not, and we have no incentive to say otherwise. The first step is an architecture and code review that tells you whether what you have can carry another two years of growth, what the security exposure is, and what the previous vendor left undocumented. You get a written risk register with costs attached to each option: fix, replace or retain. Where the existing system is worth keeping, we say…
Ask us about this on WhatsAppYes, entirely, from day one. Source code, database, hosting credentials, brand vector files and documentation are handed over as a matter of course, not negotiated at the end. There are no hostage licences, no per-seat fees on your own system, and nothing held back to create leverage at renewal. If you want to move the system to another provider, everything needed to do that is already in your possession.
Ask us about this on WhatsAppSupport is a defined agreement rather than goodwill. It covers monitoring, backups that are verified by actually performing a restore, response-time targets, and a named engineer who already knows your stack. We also run quarterly reviews to look at what the system is doing in practice versus what it was designed to do, because usage patterns after twelve months are rarely the ones assumed at design time.
Ask us about this on WhatsAppA person replies, usually within one business day. Outside working hours you will get an acknowledgement first.